Can I change the shipping address of an order I have already placed?Updated 4 days ago

Please double-check your details in the last step of checkout. If a mistake has slipped in anyway, we're happy to help.

As long as your order hasn't been prepared for shipping yet, we can update your delivery address – this is possible within the same country. Simply send us your order number, your full name and the new address via our contact form. We'll check this for you straight away and get back to you.

If you chose delivery to a pickup point, we're unfortunately unable to change the selected pickup point afterwards.

If you've already received a shipping confirmation, we're unfortunately no longer able to change the address on our side. In this case, please get in touch with our Customer Care Team via our contact form and we'll discuss the next steps with you.