Can I change the shipping address of an order previously placed?Updated 7 months ago
We kindly ask you to double check your data before completing your order. We understand that sometimes incomplete or incorrect information are overseen and may not be noticed before placing an order.
If your order has not yet been processed and provided the new shipping address is located within the same country, kindly send your full name, the updated shipping address, and your order ID to our Customer Care Team. Please use our contact form for that purpose.
In case the shipping confirmation has already been sent to your email account, we are unable to change the shipping details, unfortunately. We kindly encourage to contact the local post office directly for further assistance.