All collections


5 articles


How can I create a customer account with ZOEVA?

You have the opportunity to create a free ZOEVA customer account at any time. Either you can save your data during the checkout process or you can create a new account here.

Do I need to create a customer account to place an order?

You can choose whether you would like to create a ZOEVA customer account. It makes it easier for you to place future orders, since your address information will be registered. Additionally, you will be able to access your customer account anytime and

I can't log into my ZOEVA customer account.

If you are not able to access your customer account, this can be due to the following reasons:. First ensure that the correct country is selected before attempting to log into your account. At the bottom of the page you can see in which shop you are

How can I change my personal data?

You can edit your personal data, such as name and address, anytime in your ZOEVA customer account under “Account details”. You also have the opportunity to select your preferred delivery address. If you would like to update or change your email addre

How can I delete my ZOEVA customer account?

To request the deletion of your ZOEVA account, please contact our Customer Care Team directly.